Our Services
Personal care
Customized care, with time and respect. We support with daily tasks in a familiar and calm atmosphere.
Day care and activities
From creative afternoons to joint
game moments – something to look forward to every day.
Meals & company
Fresh varied meals, shared at the table. Because eating together means living together.
Attention & a listening ear
Real time for conversations, memories and human contact – for those who need it most.
About us
Stichting H.O.P.E. (Helping Our Precious Elderly) was founded from a deep-rooted desire to offer elderly people in Aruba a dignified, loving old age.
We believe that every elderly person has the right to peace, care and human warmth. Our team consists of committed caregivers and volunteers who want to make a difference every day with dedication. No rush, no routine - but care with the heart.
Family & communication
Each client has a first and second point of contact for decisions.
Care products are provided by family; clothing is provided with name and washed by us. New clothing is replenished every 6 months by family.
Administrative
Monthly payments are made before the 4th of the month.
There are fixed office hours: Monday to Friday from 09:00 to 16:00. Outside these hours we are only available for emergencies.
Escorted transport is provided by the HOPE Foundation; wheelchair transport is arranged through an external partner.
Advance reservation of stay is mandatory. Upon reservation we ask for a deposit as confirmation.
In the event of termination of the stay, a notice period of one month applies, starting on the 1st of the month.
For persons registered with SABA, a notice period of two months applies upon termination of the stay.
The HOPE Foundation offers 24-hour care for the elderly and clients who reside permanently, come to day care or stay with us temporarily for recovery or vacation.
Day care
You can choose a full day (07:00 – 19:00) or a half day (maximum 6 hours).
Visiting hours
Visitors are welcome between 10:00 and 11:30, and after lunch between 13:00 and 17:00. By appointment, this is possible until 19:00 at the latest. For safety reasons, the gate is closed during the day.
Telephone appointments are possible between 5:00 PM and 7:00 PM.
Holidays and celebrations
All holidays and birthdays are celebrated together with the help of family, friends and donations.
Health & Safety
Products brought along are always checked by the kitchen team.
We work together with our regular doctor, Dr. Algera, and Botica di Servicio.
For permanent residents, the GP is automatically transferred to our permanent doctor.
We ask for vaccination against Covid-19 and preferably also an annual flu shot.
Burial insurance is required.
In emergency situations, 911 is called first, then the first contact person is informed.
How we work
Daily care and rhythm
Morning care
In the morning, all residents receive personal ADL care. They are helped to get up, washed and dressed. When showering is not possible, the care is done in bed, always with respect and in peace.
Breakfast
Breakfast is varied with a choice of oatmeal, cornflakes or bread with toppings. There is also room for products that family brings, such as yoghurt or Ensure. Personal preferences are taken into account as much as possible.
Lunch
Lunch is the main meal of the day. The menu varies between chicken, meat or fish with potatoes, rice or pasta. We also serve vegetables, salad and daily fresh soup.
Diet & Allergies
Do you or your family member have a diet or allergy? Let us know. We always take this into account when preparing the meals.
Snack
Between meals there is something small, like fruit or a cookie. Sometimes also a treat from family or donation, which is always appreciated.
Evening meal
In the evening we serve a light meal, such as bread with toppings or egg, pancakes, hot dogs or arepas with filling. We provide sufficient variation.
Late night snack
For those who stay up a little later, there is a small evening snack available. This way we can end the day together pleasantly.
House rules of the HOPE Foundation
In order to guarantee the care, peace and safety within Stichting HOPE, we use a number of clear agreements. We kindly request you to read the information below carefully.
Office hours and accessibility
For general questions and contact we are available from Monday to Friday between 09:00 and 16:00.
Outside these hours we are only available for emergencies that cannot wait until the next working day.
In case of emergency, the HOPE Foundation can be reached 24 hours a day via:
📞 +297 5861590
During regular hours (10:00 - 17:00) it may happen that there is temporarily no answer. Our employees may be busy providing care. You are welcome to try calling again.
Food brought along
All food brought by family is checked in advance by our kitchen team. This is important to ensure hygiene and food safety for all residents.
Excursions with residents
When a resident is taken by family for an activity or excursion, we ask that this is reported to the staff at least one day in advance. Permission from the first contact person is also required.
If this has not been reported or coordinated, security will be called in as a precaution.
Residents must be back at the location no later than 19:00. If this is not possible, we kindly request that the resident stays overnight with family. This is entirely at your own risk.
In special cases, such as a birthday or special occasion, an exception can be made. This must be requested at least one day in advance via the first contact person.
Monthly payment
The monthly contribution must be paid no later than the 4th of the month.
Downloads
Satisfaction form (Dutch)
Complaints form
Formulario di Keho (Papiamento)
Practical information
Adres
Tanki Leendert 27-C
Oranjestad, Aruba
Telefoonnummer
+297 586-1590
Kantoortijden
9am - 4pm
KVK:
Stichting nr. S1132.0
Bank informatie
Banco di Cariba N.V. Aruba
# 8114810
HOPE Foundation
Contact form
Do you have a question, would you like more information about our care or are you looking for something else?
Please let us know via the contact form below. We will be happy to come back to you with a suitable answer.